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March 22, 2006
What do you think ... can Six Sigma fix bad management?
From the Agile Management Blog:
The speaker Greg Boal of ServiceMaster has just suggested that Six Sigma won't fix bad management. It will fix a lot of bad shopfloor and service delivery problems but bad management is not something it addresses. At first this seemed a profound observation that ought to be common sense but on reflection after a few minutes, this seems a curious observation.
Not having much experience with Six Sigma except for hearing my production colleagues while in Pharma talking about implementing it, what do you think ... Can Six Sigma fix management problems? My guess is no. If you're a lousy manager, no business process improvement can fix that.
Posted by Tris Hussey on March 22, 2006 | Permalink
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